Welcome to Shahi Spice Indian Restaurant (“we”, “our”, “us”).
Your privacy is important to us, and we are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website Shahi Spice Indian Restaurant, place an order, or contact us.
By using our website, you agree to the collection and use of information in accordance with this policy.
We collect the following types of information to provide the best dining and delivery experience:
Personal Details: Full name, phone number, email address, and delivery or billing address.
Order Details: Food items ordered, preferences, delivery instructions, and special requests.
Payment Information: Processed securely through trusted third-party payment gateways (we do not store full credit card details).
Technical Data: IP address, browser type, device type, and cookies or usage data.
Communication Data: Messages, feedback, and support queries sent through our contact forms, chat, or email.
We collect information when you:
Place an order online through our website or mobile device.
Contact us via our contact form, email, or phone.
Subscribe to our newsletter or promotions.
Visit our website, where cookies automatically gather browsing activity.
We use your personal information to:
Process and deliver your food orders efficiently.
Communicate order confirmations, updates, and delivery notifications.
Respond to your questions or feedback.
Improve our menu, website, and customer service experience.
Send marketing offers and promotions (only if you’ve subscribed).
Comply with Australian consumer and privacy laws.
Your information may be shared only when necessary:
With Delivery Partners: To ensure your food reaches you accurately and promptly.
With Payment Providers: To securely process transactions.
With Marketing Tools: For sending newsletters or promotional offers (opt-in only).
For Legal Reasons: If required by law, court order, or to prevent fraud or misuse.
We do not sell or rent your personal data to anyone.
Our website uses cookies and analytics tools to understand user behaviour, track performance, and enhance functionality.
You may disable cookies in your browser settings, but certain parts of our website may not function properly without them.
We take data protection seriously.
Our website uses SSL encryption, secure hosting, and industry-standard security measures to keep your personal data safe.
However, please note that no method of online transmission or storage is 100% secure.
We retain your information only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law.
As an Australian customer, you have the right to:
Access and review your personal information.
Request corrections or updates.
Opt-out of marketing communications.
Request deletion of your personal data (where legally possible).
You can exercise these rights anytime by contacting us.
This Privacy Policy is governed by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We may update this Privacy Policy periodically.
All changes will be posted on this page with a new “Last Updated” date.
For any questions or concerns regarding your privacy, please contact us:
Shahi Spice Indian Restaurant
📧 Email: info@shahispice.com
📞 Phone: +61 2 9876 5432
📍 Address: 123 George Street, Sydney NSW 2000, Australia
